AIG Women’s Open 2024 Ticket Terms and Conditions

IMPORTANT SUMMARY INFORMATION

It is important that you read and understand these Ticket Terms and Conditions, which relate to your tickets for the AIG Women’s Open 2024 at St Andrews (the "AIGWO"). By attending the AIGWO you will be deemed to have accepted these Ticket Terms and Conditions.

In particular, we want to draw your attention to the following:

Availability

All ticket types, including ‘Kids Go Free’ Junior Tickets, are subject to availability, and cannot be issued once a day has sold out (see Section A for further details on buying your tickets).

Refunds

You may be entitled to a refund or partial refund if: (i) the AIGWO is cancelled or postponed prior to its commencement; (ii) play is cancelled or suspended during your visit to the AIGWO; (iii) the AIGWO is staged behind closed doors; (iv) the AIGWO is staged with reduced spectator numbers; (v) or you change your mind within 48 hours of your purchase (provided this is before 20 August 2024); or (vi) the Tom Grennan concert on Saturday 24 August is cancelled. Tickets are non-refundable in all other circumstances (see Section B for further details on refunds). 

No Resale of Tickets

It is important to us that as many tickets as possible for the AIGWO are sold at a price that is affordable to a greater number of consumers and we are concerned about the inflated prices that tickets can be sold for on the secondary ticket market. The resale of tickets is therefore prohibited except in limited circumstances. This means that if you sell your ticket to someone else for commercial gain or at a higher price than face value, or advertise it for sale, other than as permitted under these Ticket Terms and Conditions or otherwise with our permission, we may cancel or void that ticket and other tickets purchased by you (see Section F for further details on using your tickets). This includes tickets being bundled with other goods or services (e.g. accommodation, travel, hospitality, golf tee times) and selling on without the permission of The R&A. 

Health and Safety

We reserve the right to impose health and safety related protocols which spectators must comply with while attending the AIGWO that we consider appropriate or that we might be required to implement, including in relation to COVID-19. Any spectators who refuse or fail to comply with such conditions may have their tickets cancelled, be refused entry or removed from the AIGWO. 

DETAILED TERMS AND CONDITIONS

These Ticket Terms and Conditions set out the terms and conditions that apply between (i) you as a purchaser of tickets for the AIGWO and, where you are not the purchaser of tickets for the AIGWO, to you as a holder of a ticket for the AIGWO (referred to as "you" or "your") and (ii) us, R&A Championships Limited, a company registered in Scotland under company number SC247047 and having its registered office at Beach House, Golf Place, St Andrews, Fife KY16 9JA ("The R&A", "we" or "us").

SECTION 1: TERMS AND CONDITIONS OF PURCHASE

A. Buying Tickets

1.     Subject always to availability, tickets can be purchased:

a)     On our website (www.aigwomensopen.com) (the "Website");

b)     By telephone (see paragraph I.6 below for contact details);

c)     From our official authorised ticketing providers; or

d)     Through any other sale or transfer mechanism authorised in writing by The R&A.

2.     We offer three categories of ticket based on age. These categories and the eligibility requirements for these tickets are as follows:

Ticket Category	Eligibility
Adult	25 years of age or over on 20 August 2024
Youth (16-24 years)	The ticket holder must be aged between 16 and 24 years of age on 20 August 2024
"Kids Go Free"	The ticket holder must be under 16 years of age on 20 August 2024

"Kids Go Free" Junior Tickets

3.     Children under 16 years of age on 20 August 2024 cannot attend the AIGWO unless accompanied by a responsible adult over the age of 18 who holds a valid course admission ticket (Adult or Youth (16-24 years)). All children under 16 years of age on the above date must hold a "Kids Go Free" Junior Ticket to attend the AIGWO. Junior Tickets are subject to availability, and no more will be issued when tickets for that day are sold out.

 

4.     Requests for pre-booked "Kids Go Free" Junior Tickets must be made in advance by contacting The R&A Ticket Office on +44(0)1334 460010 or tickets@aigwomensopen.com. Requests for "Kids Go Free" Junior Tickets can also be made online, but please be aware that this will be subject to a maximum of 2 per accompanying adult. All requests for "Kids Go Free" Junior Tickets must be submitted by a responsible adult who holds a valid course admission ticket (Adult or Youth (16-24 years)) or is purchasing such a ticket at the same time as requesting the "Kids Go Free" Junior Ticket. That adult must accompany the Junior while in attendance at the AIGWO.

Mobile Tickets

5.     All tickets will be issued digitally through the AIGWO Ticket App (the "App").

 

6.     All ticket holders are encouraged to have their own mobile ticket on their own device for security purposes and to speed up entry on arrival. Where you purchase and/or are allocated any ticket(s) which are for use by other people, you will be able to transfer the ticket to each person who will be attending the AIGWO using the App following your receipt of the ticket(s). Depending on your ticket type, your ability to transfer tickets may be restricted or limited to a maximum number of transfers.

 

7.     If you do not have a mobile device that is compatible with the App or if you have any questions in relation to mobile tickets, please visit our website for more information or contact the AIG Women’s Open Ticket Office on +44 (0)1334 460010 or tickets@aigwomensopen.com. 

General

8.     Where you are the purchaser of tickets, your purchase of tickets will be completed when we deliver the tickets to you.

 

9.     In most cases this will be via the App (to your mobile phone). In limited circumstances this may be in person (for example, by handing out tickets at the entry gate to ticket holders who do not own a mobile device that is compatible with the App).

 

10.  The R&A reserves the right to choose to accept or reject your order whether for all or any number of the tickets requested. In the case of an order being rejected in whole or in our part, you will be notified as soon as reasonably practicable. Such notification may not be received until we have had an opportunity to complete all pre-despatch ticket checks. Our failure to notify you of the rejection of your order in whole or in part does not mean that your order has been accepted.

 

11.  The R&A will accept no responsibility for, or offer any refunds for, loss arising as a result of any incorrect information provided by you at the time of purchase, unless this is due to our error.

 

12.  If tickets ordered by you become unavailable for any reason then you will be informed of this by The R&A. The R&A reserves the right to complete the transaction by issuing part of the total order, or to cancel it completely. In either event, you will be refunded for any ticket(s) ordered but not received and this will be the only liability that we have to you.

B. Refunds

Cancellation of your order

1.     If, after you have placed your order, you wish to withdraw or cancel your order then you may do so by informing us no later than 48 hours after your purchase. The right to cancel tickets set out in this paragraph B.1 must be exercised no later than 20 August 2024. You will not be entitled to cancel your order or be entitled to a refund after that date. If you withdraw or cancel your order within these timeframes, we shall reimburse the payment made by you within 30 days of receiving: (i) your notification that you wish to cancel your order, and (ii) where ticket(s) have been despatched to you, the unused ticket(s). Return of the ticket(s) to us is at your own cost and you will be responsible for the returned ticket(s) during transit.

Suspended Play or Cancellation during the AIGWO

2.     If the AIGWO is cancelled after its commencement or play on the day(s) to which your ticket relates is suspended, you shall be entitled to a refund of the cost of the ticket(s) based on the following criteria:

Total Hours Course Available for Play	Refund Due
Zero	= 100% refund in respect of that day's ticket cost
Less than 2 hours	= 50% refund in respect of that day's ticket cost

3.     If the course is open and available for play for 2 hours or more on a day, no refund shall be due in respect of that day. In calculating the number of hours the course is open and available for play on a particular day, each day will be considered to have commenced when play begins that day, and will end when play finishes for the day.

 

4.     Refunds due to cancellation or suspension of play do not apply to multi-day or weekend tickets.

 

5.     For the purpose of calculating refunds under paragraph B.2 above, the number of hours the course is open and available for play will be timed by The R&A Rules Department and its decision shall be final. Information on this decision will be published on our Website. 

6.     The right to a refund set out in paragraph B.2 must be exercised no later than 4 months after the last day of the AIGWO. You will not be entitled to a refund after that date.

Postponement prior to the AIGWO

7.     In the event the AIGWO is postponed prior to its commencement and such postponement results in the AIGWO being held at St Andrews at a later date than scheduled, The R&A will honour tickets for the rescheduled dates of the AIGWO. If you do not wish to attend the AIGWO on such rescheduled dates you must notify The R&A in writing of that fact as soon as possible. Upon receipt of such notification, The R&A may elect at its sole discretion to refund you for the cost of your ticket(s). Refunds will be available in accordance with the refund process communicated by The R&A following the date of postponement.

Cancellation prior to the AIGWO and Staging Behind Closed Doors

8.     In the event the AIGWO is cancelled prior to its commencement and such cancellation results in the AIGWO being held at a venue other than St Andrews, or in the event that the AIGWO is staged at St Andrews behind closed doors with no public attendance, you will be entitled to a full refund for the cost of your ticket(s). Refunds will be available in accordance with the refund process communicated by The R&A following the date of cancellation or our decision to stage the AIGWO behind closed doors, as appropriate.

Reduced Spectator Numbers

9.  In the event that, due to health and safety reasons, we can only admit a limited number of spectators to the AIGWO, The R&A may cancel your ticket(s). If we cancel your ticket(s) in such circumstances, you will be entitled to a full refund for the cost of your ticket(s) in accordance with the refund process communicated by The R&A following the date of our decision. The R&A has absolute and sole discretion as to which tickets to cancel in a reduced capacity scenario.

Cancellation of Tom Grennan Concert

10. If the Tom Grennan concert is cancelled, we reserve the right to appoint a replacement headline act. If no replacement headline act is appointed, or you no longer wish to attend the concert, then you will be entitled to a refund for the concert element of your ticket only, provided that you purchased your ticket on or after 6 June 2024. You will not be entitled to a refund if you purchased your ticket before that date.

 

General

11.   You have no rights in the event of cancellation or postponement of the AIGWO, or suspension of play, or in the event that the AIGWO is staged behind closed doors or with reduced spectator numbers other than a refund for the ticket(s) in whole or in part calculated in accordance with paragraph B.2 or payable pursuant to paragraphs B.7, B.8, B.9 or B.10. If you purchase a Daily ticket for play on a Sunday, this does not guarantee that Sunday's play will be the final round of the AIGWO.

 

12.  Refund requests must be received by the deadline date specified by The R&A in communications issued to ticket holders during the refund process. Please note that any tickets bought through authorised agents must be returned to the agent, rather than to The R&A.

 

13.  The R&A shall retain ownership of all tickets issued to you under these Ticket Terms and Conditions, and your tickets may be recalled by The R&A at any time. Where such a recall takes place, The R&A will issue a full refund to you or provide replacement tickets.

C. Payment

1.     Prices quoted are in Pounds Sterling and are inclusive of applicable VAT (VAT Registration Number: 827 8424 04).

 

2.     Payment in full must be made prior to despatch of the ticket(s) in accordance with paragraph C.3 below.

 

3.     We will process an order where payment is made using Mastercard® or Visa®. If your payment is rejected, then we will notify you and your order will not be fulfilled and we have the discretion not to fulfil or process any other order received from you.

 

4.     The R&A shall not be responsible for any exchange rates, fees or charges levied by your bank or payment card provider.

SECTION 2: GENERAL TERMS AND CONDITIONS

D. Our Liability to You

1.     If we are in breach of these Ticket Terms and Conditions, we will not be responsible for any losses that you suffer as a result, unless the losses are a foreseeable consequence of the breach. Loss or damage is foreseeable if either it is obvious that it will happen or where it could be contemplated by you and us at the time you purchased your tickets.

 

2.     The R&A will not be responsible for paying any compensation to you for any loss or damage to property incurred at the AIGWO, unless the loss or damage was suffered as a result of our negligence or other breach of duty.

 

3.     Nothing in these Ticket Terms and Conditions shall limit any rights you may have which are not capable of being lawfully excluded or limited, nor shall these Ticket Terms and Conditions exclude or restrict our liability to you for any death or personal injury resulting from our negligence or breach of duty.

E. Your Safety

1.     While The R&A is committed to ensuring that proper safety measures are in place to try to prevent injury to spectators, you acknowledge the risk of injury whilst attending the AIGWO, despite such precautions being taken, including the risk of contracting COVID-19 or any other communicable disease and being struck by a golf ball, and you agree that you are assuming all risk and danger arising from your attendance at the AIGWO. The R&A will not be responsible for paying any compensation to you for any injury, illness, loss or damage suffered by you at the AIGWO unless this injury, illness, loss or damage was suffered as a result of our negligence or other breach of duty.

 

2.     You should be alert at all times to the golf being played in your vicinity including the direction of play, any instructions from marshals (e.g. flags advising of the direction in which a player's shot has been struck) and any warnings issued on the course (e.g. a warning shout of "Fore") to try to prevent injury to you.

 

3.     You acknowledge that you are subject to and you agree to comply with the health and safety protocols applicable at the AIGWO, as issued and updated by The R&A and/or its safety advisers prior to and during the AIGWO by email, via the App and/or displayed on our Website.

 

4.     You must at all times follow the instructions of the AIGWO officials, marshals and/or security personnel.

F. Use of Tickets

1.     The R&A reserves the right to void your ticket(s) if, in the reasonable opinion of The R&A, any ticket purchased by you:

a)     is to be or has been sold, donated, transferred or in any way disposed of to any person/entity for the purpose of commercial gain or is to be or has been sold at a higher price than its face value, other than as permitted under paragraph A.6 above;

 

b)     has been purchased for resale along with any other goods or services, e.g. hospitality, travel, accommodation, golf tee times, from a person/entity who is not an authorised ticketing provider;

 

c)     is advertised for sale or transfer; or

 

d)     is to be or has been used in an unauthorised manner as a prize or in any other manner in a lottery or competition or for any other promotional, advertising or commercial purpose not specifically authorised by The R&A in writing.

 

2.     Unless The R&A has agreed otherwise in writing, any transfer or purported transfer of any ticket by you in any manner set out in paragraph F.1 above shall constitute a breach by you of these Ticket Terms and Conditions You shall have no right to attend the AIGWO nor be entitled to a refund or any compensation in respect of any ticket(s) voided by The R&A in accordance with paragraph F.1.

 

3.     Please do not post pictures of your ticket on social networking sites. People may use the details and offer them for sale online to defraud/attempt to defraud third parties into buying them. This may result in ticket holders encountering difficulties when attending the AIGWO.

 

4.     Where The R&A, or its security contractors, have reasonable grounds to suspect that a ticket has been copied, resold by an unauthorised person or company, or has been altered in any way without the consent of The R&A, its security contractors may seize and retain that ticket and may refuse entry to the AIGWO where this is deemed appropriate.

 

5.     If we reasonably believe that you have been involved in fraudulent activity relating to your ticket(s), we may pass your details to the police or other relevant authority.

6.     By attending the AIGWO, you agree to being searched by our security contractors or police officers for health and safety reasons, including to prevent prohibited items being brought in to the venue. We reserve the right to refuse entry to or remove you from the AIGWO if you refuse to be searched. A list of prohibited items will be posted on our Website and at the entry gates. In addition, any item which in the reasonable opinion of The R&A or its security contractors could potentially harm, or cause alarm to, attendees at the AIGWO will not be allowed at the AIGWO.

G. Attendance at the AIG Women’s Open

1.     Mobile phones and personal cameras are permitted at the AIGWO, subject to the following conditions:

a)     no audio recording, video recording or flash photography is permitted at any time;

 

b)     still photography is permitted, provided that it does not disrupt play and images are not sold, used or published commercially in any way whatsoever unless expressly authorised by The R&A. Cameras, including mobile phones, may be confiscated if such usage is suspected or found to be taking place;

 

c)     all mobile phones must be on "SILENT" mode at all times without the "VIBRATE" option activated; and

 

d)     data use (e.g. texting, email and website access) is permitted, however, the device volume must be muted at all times. Mobile phones, cameras, other electronic devices, communication devices, audio-visual equipment or radios must not be used to capture, supply or transmit data or other information for any commercial purpose (including, for example, betting or gambling) or assisting for these purposes.

 

2.     Rules governing the use of mobile phones, cameras, video, sound or image recorders, personal digital assistants and other electrical communication devices shall be posted on our Websites and at the entry gates. Your co-operation is greatly appreciated.

 

3.     Use of global positioning systems, including without limitation transponder and/or receiver equipment, or similar positioning, tracking or measurement devices shall not be permitted at the AIGWO.

 

4.     When asking for autographs, you must always respect the players, other spectators, the AIGWO officials, marshals and/or security personnel. Unless the player has given you permission, you must not solicit autographs from players outside of the designated autograph zones. Autographs obtained at the AIGWO must not be used for any commercial purpose.

 

5.     Rules governing pets will be posted on our Website as will our list of items which are not permitted at the AIGWO. In addition any item which in the reasonable opinion of The R&A could potentially harm, or cause alarm to, attendees at the AIGWO will not be allowed at the AIGWO.

 

6.     It will be considered by us to be a breach of these Ticket Terms and Conditions if you have at the AIGWO any objects or clothing bearing commercial identification which The R&A have reason to believe is intended for "ambush marketing" or other unauthorised promotional purposes. We reserve the right to take appropriate action against anyone that we consider to be involved in "ambush marketing".

 

7.     Where you, through your negligence or intentional or reckless act, cause damage or loss to The R&A or to any property at the AIGWO (including, without limitation, the course or any equipment or facilities), you will be responsible for compensating the person who has suffered the loss or damage.

 

8.     You may be removed from, or refused access to, the AIGWO if, in the reasonable opinion of The R&A (i) your attendance at the AIGWO presents a safety and/or security risk or (ii) your behaviour is, or could be considered to be dangerous, offensive, a nuisance or annoying to other spectators, players, the AIGWO officials, marshals and/or security personnel, for example, if you appear to be under the influence of alcohol and/or drugs and/or are acting aggressively, or if you fail to obey any conditions of use, posted signs or instructions of the AIGWO officials, marshals and/or security personnel. If you are refused admission to the AIGWO under these circumstances you will be entitled to a full refund for your ticket. If you are removed from the AIGWO under these circumstances after gaining entry you will not be entitled to a refund.

 

9.     Ticket Transfers: You must not transfer your Weekend or Daily ticket to any other person during the course of a day’s play (or between days if you hold a Weekend ticket). If you hold a Weekly ticket, this may be transferred to another person but only between days, not during the course of a day's play. Nothing in this paragraph G.9 affects the requirement for tickets to be transferred in accordance with paragraph A.6 above. Tickets must be retained at all times and provided for inspection by security personnel as required.

H. Junior and Youth Tickets

1.     We reserve the right to request age verification for Junior and Youth ticket holders and to refuse entry if verification of their age is not provided on request. This also applies to requests for these ticket types at the public Ticket Office at the AIGWO.

 

2.     Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are the Junior's parent or guardian, you consent to these Ticket Terms and Conditions applying to your child. Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are not their parent or guardian, you must obtain the consent of the child's parent or guardian for these Ticket Terms and Conditions to apply to such child. In each circumstance you are responsible for the supervision of that child during the AIGWO and for ensuring that they comply with these Ticket Terms and Conditions.

I. General Ticketing Conditions

1.     You may not transfer any of your rights under these Ticket Terms and Conditions.

 

2.     If any provision of these Ticket Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Ticket Terms and Conditions, which shall remain in full force and effect.

 

3.     Any personal data provided by you will be used by us in accordance with our Privacy Policy (as amended from time to time), which is available on our Website. If you have any questions or concerns about information we hold about you, please contact us by email at privacy@randa.org or in writing at Data Privacy Manager, The R&A, Beach House, Golf Place, St Andrews, Fife KY16 9JA. For details of your rights regarding your personal data, please see our Privacy Policy. References to "us", "we" and "our" in this paragraph and paragraph I.4 below are to all of the organisations named in our Privacy Policy.

 

4.     In agreeing to these Ticket Terms and Conditions and attending the AIGWO, you consent to being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience and/or, for security purposes, by any CCTV cameras and recordings at the AIGWO. You also agree that we can utilise your image or likeness or the image or likeness of a member of your party in, or incidental to, any photograph or live or recorded television or in any other type of transmission or reproduction, in whole or in part, and that you shall not be entitled to any compensation or credit. This may include use of footage and images for marketing purposes and includes footage and images broadcast or published by The R&A and by third party rights holders. Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are their parent or guardian, you consent to their images being taken and used in accordance with the provisions of this paragraph. Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are not their parent or guardian, you must obtain the consent of the child's parent or guardian for the images of such child to be taken and used in accordance with the provisions of this paragraph.

 

5.     The contract between us shall be governed by the laws of Scotland and any disputes relating to that contract shall be decided in the Scottish Courts. If you are resident in the European Union, then as a consumer you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Ticket Terms and Conditions, including this paragraph I.5, affects your rights as a consumer to rely on such mandatory provisions of local law.

 

6.     All enquiries should be addressed to The AIG Women’s Open Ticket Office, The R&A, St Andrews, Fife, KY16 9JD, Scotland, UK; Tel: +44(0)1334 460010; or Email: tickets@aigwomensopen.com.

 

Terms & Conditions for Hospitality Services at the AIG Women's Open

These Terms and Conditions for Hospitality Services at Events (these Terms) set out the terms and conditions that apply between (i) you as a purchaser of hospitality passes and services for the Event and, where you are not the purchaser of hospitality passes and services for the Event, to you as a holder of a hospitality pass for the Event (you or your) and (ii) us, R&A Championships Limited, a company registered in Scotland under company number SC247047 and having its registered office at Beach House, Golf Place, St Andrews, Fife KY16 9JA (The R&A, we, our or us).

SECTION 1: DEFINITIONS

1. The following expressions have the meanings set out below, unless the context requires otherwise:

Booking means the booking for the provision of hospitality passes and the Services.

Booking Form means a hospitality booking form for the Event.

Business Day means a day other than a Saturday, Sunday or public holiday in Scotland.

Charges means the total price for the hospitality passes and the Services as notified to the Customer by The R&A as part of the process of making a Booking.

Customer means the purchaser of hospitality passes and the Services.

Event means the event organised by The R&A to which the Booking relates.

Event of Force Majeure means the occurrence of circumstances beyond our reasonable control including, without limitation: (i) blockades, riots, acts of war, acts of terrorism, piracy, destruction of essential equipment by fire, explosion, storm, flood or earthquake; (ii) epidemics, pandemics, health emergencies or similar occurrences; (iii) events of national mourning (iv) failures of, shortages in or a loss of access to equipment, power, supplies, fuel or transport facilities; (v) failure of a third party to provide required consent, exemption or clearance unless caused by the act or omission of The R&A; (vi) failure of a third party to permit reasonable advance access to the Premises or to provide proper and reasonable food preparation amenities unless caused by the act or omission of The R&A; or (vii) failure of a third party to permit access to the Premises unless caused by the act or omission of The R&A (including, for the avoidance of doubt, Guests).

Guest means any person attending the Event as part of the Booking.

Premises means the rooms or locations at the Event at which the Services are to be provided.

Services means the hospitality services, being the supply of food and drink and/or any catering and/or any other services at or in the vicinity of the Premises.

Website means the websites at the URLs of: (i) www.theopen.com in respect of hospitality for The Open; and (ii) www.aigwomensopen.com in respect of hospitality for the AIG Women’s Open, or such other website(s) as notified to you by The R&A from time to time.

 

SECTION 2: TERMS AND CONDITIONS OF PURCHASE

Booking Hospitality

1. Subject always to availability, hospitality can be purchased:

a) By signing and submitting a completed Booking Form to The R&A;

b) On our Website; or

c) from our authorised providers; or

d) through any other sale or transfer mechanism authorised in writing by The R&A.

2. The Customer's purchase of hospitality will be completed when we deliver the hospitality passes that have been ordered to the Customer. This may be done by post, in person (for example, by handing you your hospitality passes at the entry gate), by email or digitally through a mobile app, the details of which shall be confirmed by The R&A prior to the Event.

3. The R&A reserves the right to choose to accept or reject the Customer's order for hospitality. In the case of an order being rejected in whole or in part, the Customer will be notified as soon as reasonably practicable. Our failure to notify you of the rejection of your order in whole or in part does not mean that your order has been accepted.

4. The R&A will accept no responsibility for, or offer any refunds for, loss arising as a result of any incorrect information provided by the Customer at the time of purchase, unless this is due to our error.

B. Charges and Payment

1. Prices quoted by The R&A are in Pounds Sterling and, unless specified otherwise, are exclusive of applicable VAT (VAT Registration Number: 827 8424 04) and any postage and/or packaging. The Customer will be responsible for paying applicable VAT and any postage and/or packaging.

2 The Charges will be due and payable as set out below, unless otherwise expressly agreed to in writing by The R&A:

a) if the Booking is made by signing and submitting a completed Booking Form to The R&A 90 days or more before the date of the Event, the Charges will be due and payable in full within 14 days from the date of The R&A's invoice, which will be issued to the Customer by The R&A following receipt by The R&A of the Customer's order;

b) if the Booking is made by signing and submitting a completed Booking Form to The R&A less than 90 days before the date of the Event, the Charges will be due and payable in full on receipt of The R&A's invoice, which will be issued to the Customer by The R&A following receipt by The R&A of the Customer's order; or

c) if the Booking is made on one of our Websites, the Charges will be due and payable in full at the time the Booking is made.

3. We will process a Booking where payment is made using MasterCard®, Visa®, Maestro® or BACS Transfer. If the Customer's payment is rejected, then The R&A will notify the Customer and the Customer's order will not be fulfilled and we will have no obligation to fulfil or process any other order received from the Customer. The Customer authorises us to charge to its debit or credit card (where applicable) any Charges which are incurred by the Customer or Guests at the Event and which remain unpaid at the conclusion of the Event.

4. If the Customer fails to make a payment of the Charges in accordance with the payment due dates set out in paragraph B.2 and we do not cancel the Booking under paragraph F.1, we will be entitled to charge interest at the rate of 2% per annum above the base rate for the time being of HSBC until such time as payment is made. The parties acknowledge and agree that the amounts set out in this paragraph represent a substantial remedy in terms of the Late Payment of Commercial Debts (Interest) Act 1998.

5. Where the number of Guests that attend the Event is less than the number of Guests specified in the initial Booking by the Customer, the Customer will be required to pay for the number of Guests specified in such initial Booking.

6. The R&A's prior written approval is required to increase the number of Guests which form part of any Booking as there may be restrictions on the number of Guests that can be accommodated. If, subject to the Customer obtaining such approval from The R&A, the number of Guests that attend the Event is greater than the number of Guests specified in the initial Booking by the Customer then the Customer will pay for the actual number of Guests at the price per Guest agreed with The R&A. If a payment card has been used then the Customer authorises us to charge this amount together with any additional fees or charges for any additional goods or services provided by or on our behalf to you at the Event at your request which are not included in the Charges to the payment card used for the Booking. Alternatively, we may issue an invoice to the Customer following the Event for such additional charges, which will be payable by the Customer within 7 days of the date of such notice.

7. The R&A shall not be responsible for any exchange rates, fees or charges levied by your bank or payment card provider.

 

SECTION 3: GENERAL TERMS AND CONDITIONS

C. Our Obligations

1. We will perform the Services with all reasonable care and skill in accordance with generally recognised commercial practices and standards in the industry for services substantially similar to the Services and in accordance with all legislation, statutes, regulations and other enactments having the force of law from time to time which are applicable to the provision of the Services.

2. Whilst every reasonable effort will be made to ensure the Services are in accordance with the details set out in the Booking Form or on our Websites or in any marketing materials, we reserve the right in our sole discretion to make any changes to the Services which do not in our reasonable opinion materially affect the quality of the Services.

D. Your Obligations

1. You will not hinder or delay or otherwise prevent our performance of the Services and you will provide us with all reasonable assistance and cooperation for us to perform our obligations under these Terms in relation to the Event.

2. You will promptly:

a) provide to us all information which we may reasonably require to enable us to perform the Services; and

b) if you become aware that incorrect or insufficient information has been provided to us, you will provide us with corrected and/or additional information without delay.

3. You will:

a) obey all reasonable instructions given by our staff at the Event;

b) pay the cost of clearing up any unreasonable debris resulting from your acts;

c) not damage or deface the Premises in any manner whatsoever nor allow or permit a breach of the law or in any way cause a nuisance or be an infringement of any licence required to provide the Services (for example, relating to the sale of alcohol). Failure to comply with this paragraph will constitute a material breach of these Terms and entitle us to require the offending person to leave the Event immediately;

d) not consume any food or drink within the Premises except for that supplied as part of the Services, unless otherwise agreed in writing with us; and

e) not introduce or attempt to introduce nor permit the introduction of any signage or other publicity material of any kind into the Event or onto the Premises without our prior written consent, such consent to be obtained no later than 14 days prior to the commencement of the Event. The granting of such consent will be at our sole discretion.

4. Any materials, goods, supplies or other items delivered, held or stored on the Premises on your behalf will be at your sole risk and we will not be liable for any loss or damage howsoever caused to such items. You will immediately provide full details of any such items to us upon request. You will ensure all such items are removed from the Premises no later than the end of the last day of your Booking and in the event any such items are not removed we will arrange for such removal and you will be liable for all of the costs incurred by us in relation to such removal which you will pay in full immediately upon receipt of an invoice from us.

E. Cancellation by the Customer

1. Any cancellation of a Booking by the Customer must be given by notice in writing to The R&A within 48 hours of making the Booking, in which case The R&A will refund the Charges that have been paid in full (excluding the cost of any postage and packaging). The right to cancel a Booking set out in this paragraph E.1 must be exercised no later than 21 days prior to the first day on which competition golf is played at the Event. The Customer will have no right to cancel a Booking or be entitled to a refund after that date.

2. If the Customer cancels the Booking more than 48 hours after making the Booking, The R&A will have no obligation to make any refund to the Customer.

3. Notwithstanding paragraphs E.1 and E.2 above, there may be exceptional circumstances in which The R&A considers that it is appropriate to refund the Customer if the Customer wishes to cancel the Booking. Any such refund will be at the sole discretion of The R&A and may require the Customer to pay a fee to cover any financial charges that may be incurred by The R&A as a result of processing the refund.

F. Cancellation by Us

1. If the Customer fails to make a payment of the Charges in accordance with the payment due dates set out in paragraph B then The R&A may cancel the Booking.

2. We may cancel a Booking if you become bankrupt or insolvent or enter into liquidation or receivership or are subject to an application for an administration order or suffer an administrative receiver to be appointed in relation to the whole or part of your assets or make a composition with your creditors or suffer any judgment to be executed in relation to any of your property or assets.

G. Refunds

1. The R&A will have the option to cancel, postpone or alter the timing or duration of the Event at any time if The R&A considers in its sole discretion that it would be appropriate to do so, including (without limitation) due to an Event of Force Majeure.

Cancellation prior to the Event or Behind Closed Doors

2. In the event of cancellation of the Event prior to its commencement, or in the event that the Event is staged behind closed doors with no hospitality, the Customer will be entitled to a full refund of any Charges that have been paid.

Postponement prior to the Event

3. In the event of postponement of the Event prior to its commencement, The R&A will honour any Booking made by the Customer for the re-scheduled dates of the Event. If the Customer does not wish to attend the Event on such re-scheduled dates it must notify The R&A in writing of that fact as soon as reasonably practicable. Upon receipt of such notification The R&A may elect, at its sole discretion, to refund the Customer for any Charges that have been paid in full or in part.

Suspended Play or Cancellation during the Event

4. If the Event is cancelled after its commencement or play on the day(s) to which your Booking relates is suspended, The R&A will have sole discretion regarding any refund that it may make to the Customer. Any refund in such circumstances will be for a proportion of the cost of the ticket element of the Charges only, taking into account the number of hours the course is open and available for play on the particular affected day(s).

Reduced Spectator Numbers

5. In the event that, for health and safety reasons, we can only admit a limited number of hospitality guests to the Event, The R&A may cancel the Booking. If The R&A cancels the Booking in such circumstances, the Customer will be entitled to a full refund for any Charges that have been paid. The R&A has absolute and sole discretion as to which hospitality passes to cancel in a reduced capacity scenario.

General

6. You have no rights in the event of cancellation or postponement of the Event, suspension of play, in the event that the Event is staged behind closed doors or with reduced spectator numbers or for any failure by you or your Guests to attend the Event (whether or not due to an Event of Force Majeure) other than, in the case of the Customer, a refund for the Charges pursuant to paragraphs G.2, G.3, G.4 or G.5 above. If you purchase hospitality for the Sunday, this does not guarantee that Sunday’s play will be the final round of the Event.

7. Refunds will be available in accordance with the refund process communicated by The R&A and will be processed in Pounds Sterling. If the Booking was paid for using a different currency, the value of the refund may not match what was originally paid due to a difference in the exchange rate on the day that The R&A issues the refund. The GBP value of the Customer’s payment and refund will always be the same.

H. Inability to Provide Part of the Services

If we are unable to supply any part of the Services, we will notify you as soon as reasonably possible. Where it is reasonably practicable to do so, we will replace that part of the Services with one of at least equal standard and value at no additional charge to you. We will seek to agree the details of the replacement Services with you. If it is not reasonably practicable for us to replace that part of the Services then we will refund in full all sums paid by the Customer that relate to that part of the Services (excluding the cost of any postage and packaging). For the avoidance of doubt, the provisions of this paragraph H do not apply to discretionary refunds for the ticket element of the Charges made by The R&A pursuant to paragraphs G.3 or G.4 above.

I. Variations

If you wish to change the Services after the date that the Booking is made, then you must notify us of that wish in writing as soon as possible. We will notify you if we are able to accommodate these changes and/or if the changes give rise to additional charges. Any changes to a Booking must be confirmed by us in writing and the Customer will pay for any additional charges resulting from the changes to the Booking no later than the date set out on our invoice relating to such charges.

J. Liability

1. Nothing in these Terms will be interpreted or construed as excluding or limiting the liability of either party for any matter in respect of which it would be illegal or unlawful do so, including for death or personal injury or fraudulent misrepresentation.

2. Subject to paragraph J.1, our total aggregate liability under or in connection with the Services and/or these Terms for any loss or damage of whatsoever nature and howsoever caused will be limited to the Charges.

3. Subject to paragraph J.1, we will not be liable to you in connection with the Services and/or these Terms for any:

a) direct or indirect economic loss of any kind other than as expressly provided for in these Terms;

b) direct or indirect loss of profit, business, contracts, opportunities, revenues or anticipated savings or damage to your reputation or goodwill or special loss;

c) indirect or consequential loss or damage; or

d) loss to the extent it is caused wholly or partly by breach of these Terms by you.

4. In respect of any event that gives rise to a claim under these Terms, you agree to notify us in writing within 14 Business Days of the date of the event giving rise to the claim and giving all details of the claim including any loss or damage and the cost of any loss or damage, or we will not otherwise be liable.

5. You agree that before bringing a claim against us, you will use best endeavours to recover losses, claims, demands or expenses incurred by you from your insurers instead of us and to the extent that you are successful in recovering such sums from your insurers we will not be liable to you.

K. Indemnity

You will fully indemnify us for any loss of or damage to property at the Premises suffered or incurred by us and any loss or liability arising from any claim made against, or incurred or paid by us (and our expenses in respect of such losses, damages or liabilities) arising from or caused by (whether directly or indirectly) your acts or omissions. 

L. Force Majeure

The R&A will not be in breach of these Terms, nor liable for any failure or delay to perform any of its obligations in relation to a Booking due to an Event of Force Majeure.

M. Use of Trade Marks and banners

1. You shall not be permitted to use (whether or not in connection with the Services) any trademarks or other intellectual property rights belonging or licensed to The R&A or any R&A Group Company without the prior written consent of The R&A.

2. You shall not erect any banners, advertisements or the like at or near the Event venue without the prior written consent of The R&A.

N. Juniors

1. Children under 16 years of age on the Saturday prior to the first day on which competition golf is played at the Event cannot attend the Event unless accompanied by a responsible adult over the age of 18 who holds a valid hospitality pass.

2. Children aged 18 months or over at the time of attendance will require their own valid hospitality pass to attend hospitality at the Event.

3. Children under 18 months of age at the time of attendance will require their own valid "Kids Go Free" admission ticket to attend hospitality at the Event. Such tickets must be applied for in writing to The R&A and requests are granted at The R&A’s sole discretion.

O. Your Safety

1. Whilst The R&A is committed to ensuring that proper safety measures are in place to try to prevent injury to spectators, you acknowledge the risk of injury whilst attending the Event, despite such precautions being taken, including the risk of being struck by a golf ball, and you agree that you are assuming all risk and danger arising from your attendance at the Event. The R&A will not be responsible for paying any compensation to you for any injury, loss or damage suffered by you at the Event unless this injury, loss or damage was suffered as a result of our negligence or other breach of duty.

2. You should be alert at all times to the golf being played in your vicinity including the direction of play, any instructions from marshals (e.g. flags advising of the direction in which a player's shot has been struck) and any warnings issued on the course (e.g. a warning shout of "Fore") to try to prevent injury to you.

3. The R&A reserves the right to impose health and safety related protocols which spectators must comply with while attending the Event. Any spectators who refuse or fail to comply with such conditions may have their hospitality passes cancelled, be refused entry or removed from the Event, and in such circumstances will not be entitled to a refund.

4. You must at all times follow the instructions of the Event officials, marshals and/or security personnel.

P. Use of Hospitality Passes

1. The R&A reserves the right to void your hospitality pass(es) if, in the reasonable opinion of The R&A, any hospitality pass in your name:

a) is to be or has been sold, donated, transferred or in any way disposed of to any person/entity for the purpose of commercial gain or is to be or has been sold at a higher price than its face value;

b) has been purchased or obtained from a person/entity who is not an authorised provider;

c) is advertised for sale or transfer; or

d) is to be or has been used in an unauthorised manner as a prize or in any other manner in a lottery or competition or for any other promotional, advertising or commercial purpose not specifically authorised by The R&A in writing. 

2. Unless The R&A has agreed otherwise in writing, any transfer or purported transfer of any hospitality pass by you in any manner set out in paragraph P.1 above shall constitute a breach by you of these Terms. You shall have no right to attend the Event nor be entitled to a refund or any compensation in respect of any hospitality pass(es) voided by The R&A in accordance with paragraph P.1.

3. Please do not post pictures of your hospitality pass on social networking sites. People may use these details and offer them for sale online to defraud/attempt to defraud third parties into buying them. This may result in the hospitality pass holders encountering difficulties when entering the Event.

4. Where The R&A, or its security contractors, have reasonable grounds to suspect that a hospitality pass has been copied, resold by an unauthorised person or company, or has been altered in any way to the detriment of The R&A, The R&A or its security contractors may seize and retain that pass and may refuse entry to the Event where this is deemed appropriate.

5. If we reasonably believe that you have been involved in fraudulent activity relating to your hospitality pass, or that you are attending the Event without a valid hospitality pass or other accreditation, we reserve the right to remove you from the Event and we may pass your details to the police and any other relevant authority, who may take further action against you.

6. By attending the Event, you agree to being searched by our security contractors or police officers for health and safety reasons, including to prevent prohibited items being brought in to the Premises. We reserve the right to refuse entry to or remove you from the Event if you refuse to be searched. A list of prohibited items will be posted on our Websites and at the entry gates. In addition, any item which in the reasonable opinion of The R&A or its security contractors could potentially harm, or cause alarm to, attendees at the Event will not be allowed at the Event.

Q. Attendance at the AIGWO

1. Mobile phones and personal cameras are permitted at the Event, subject to the following conditions:

a) no audio recording, video recording or flash photography is permitted at any time;

b) still photography is permitted, provided that it does not disrupt play and images are not sold, used or published commercially in any way whatsoever unless expressly authorised by The R&A. Cameras, including mobile phones, may be confiscated if such usage is suspected or found to be taking place;

c) all mobile phones must be on "SILENT" mode at all times without the "VIBRATE" option activated. Calls must be placed or received in approved designated areas, referred to as "Mobile Device Zones"; and

d) data use (e.g. texting, email and website access) is permitted, however, the device volume must be muted at all times. Mobile phones, cameras and other electronic devices, communication devices, audio-visual equipment or radios must not be used to capture, supply or transmit data or other information for any commercial purpose (including, for example, betting or gambling) or assisting for these purposes.

2. Rules governing the use of mobile phones, cameras, video, sound or image recorders, personal digital assistants and other electrical communication devices shall be posted on our Websites and at the entry gates. Your co-operation is greatly appreciated.

3. Use of global positioning systems, including without limitation transponder and/or receiver equipment, or similar positioning, tracking or measurement devices shall not be permitted at the Event.

4. When asking for autographs, you must always respect the players, other spectators, the Event officials, marshals and/or security personnel. Unless the player has given you permission, you must not solicit autographs from players outside of the designated autograph zones. Autographs obtained at the Event must not be used for any commercial purpose.

5. Rules governing pets will be posted on our Websites.

6. It will be considered by us to be a breach of these Terms if you have at the Event any objects or clothing bearing commercial identification which The R&A have reason to believe at its sole discretion is intended for "ambush marketing" or other unauthorised promotional purposes. We reserve the right to take appropriate action against anyone that we consider to be involved in "ambush marketing".

7. Where you, through your negligence or intentional or reckless act, cause damage or loss to The R&A or to any property at the Event (including, without limitation, the course or any equipment or facilities), you will be responsible for compensating the person who has suffered the loss or damage.

8. You may be removed from, or refused access to, the Event if, in the reasonable opinion of The R&A, your behaviour is, or could be considered to be dangerous, offensive, a nuisance or annoying to other spectators, players, the Event officials, marshals and/or security personnel. For example, if you appear to be under the influence of alcohol and/or drugs and/or are acting aggressively, or if you fail to obey any conditions of use, posted signs or instructions of the Event officials, marshals and/or security personnel. If you are refused admission to the Event under these circumstances the Customer will be entitled to a full refund for your hospitality pass. If you are removed from the Event under these circumstances after gaining entry, you will not be entitled to a refund of any part of the Charges.

R. General Conditions

1. You may not transfer any of your rights under these Terms.

2. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

3. The personal data provided by you will be processed by us for the purposes set out in these Terms and in accordance with our Privacy Policy, which can be accessed on the Website. If you have any questions or concerns about the information we hold about you, please contact us by e-mail at privacy@randa.org or in writing at Data Privacy Manager, The R&A, Beach House, Golf Place, St Andrews, Fife KY16 9JA. For details of your rights regarding your personal data including the right to lodge a complaint with a supervisory authority, please refer to our Privacy Policy. References to "us", "we" and "our" in this paragraph and paragraph R.4 below are to all of the organisations named in our Privacy Policy.

4. In agreeing to these Terms and attending the Event, you consent to being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience and/or for security purposes, by any CCTV cameras and recordings at the Event. You also agree that we can utilise your image or likeness or the image or likeness of a member of your party in, or incidental to, any photograph or live or recorded television or in any other type of transmission or reproduction, in whole or in part, and that you shall not be entitled to any compensation or credit. This may include use of footage and images for marketing purposes. Where you are the responsible adult accompanying a Junior and you are their parent or guardian, you consent to their images being taken and used in accordance with this paragraph. Where you are the responsible adult accompanying a Junior and you are not their parent or guardian, you must obtain the consent of the child's parent or guardian for the images of such child to be taken and used in accordance with the provisions of this paragraph.

5. We may amend these Terms to reflect changes in relevant laws and regulatory requirements or to implement minor technical adjustments and improvements, for example to update references to certain dates or contact details. These changes will not affect your right to attend the Event. In addition, we may make more material changes to these Terms, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund for any Charges that have been paid.

6. The contract between us shall be governed by the laws of Scotland and any disputes relating to that contract shall be decided in the Scottish Courts. If you are resident in the European Union, then as a consumer you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms, including this paragraph R.6, affects your rights as a consumer to rely on such mandatory provisions of local law.

7. All enquiries should be addressed to:

Post: Hospitality Office, The R&A, St Andrews, Fife, KY16 9JD, Scotland, UK
Tel: +44 (0)1334 460010
E-mail for The Open: Hospitality@TheOpen.com
E-mail for the AIG Women’s Open: Experiences@AIGwomensopen.com

AIG Women's Open 2024 Accreditation Terms and Conditions

Before you apply for accreditation for the AIG Women’s Open at St Andrews in August 2024 (the "AIGWO"), it is important that you read and understand these Accreditation Terms and Conditions (these "Terms").

These Terms set out the terms and conditions that apply between (i) you, as an accredited individual at the AIGWO, including where someone else has applied for accreditation on your behalf (referred to as "you" or "your") and (ii) us, R&A Championships Limited, a company registered in Scotland under company number SC247047 and having our registered office at Beach House, Golf Place, St Andrews, Fife KY16 9JA ("The R&A", "we" or "us").

SECTION 1: TERMS AND CONDITIONS OF APPLICATION

A. Applying for Accreditation

1. Applications for accreditation at the AIGWO must be made via the AIG Women’s Open online accreditation portal. This online portal is accessible via a personalised link sent to you by The R&A.

2. The R&A reserves the right to choose to accept or reject your application whether for all or any number of the accreditation passes requested. In the case of an application being rejected in whole or in our part, you will be notified as soon as reasonably practicable. Our failure to notify you of the rejection of your application in whole or in part does not mean that your application has been accepted.

3. Applications for accreditation at the AIGWO will only be accepted for, and accreditation passes may only be used by, individuals who require to be on-site at the AIGWO in a working capacity or guests of The R&A who require to be accredited. If you are a guest of The R&A your attendance at the AIGWO will also be subject to the AIGWO 2024 Ticket Terms and Conditions, available at AIGWomensOpen.com.

4. The R&A will accept no responsibility for loss arising as a result of any incorrect information provided by you at the time of submitting your application, unless this is due to our error. 

B. Cancellation

1. If, after you have applied for accreditation, you wish to withdraw your application, you must do so by informing us as soon as possible at accreditation@randa.org.

2. The R&A shall retain ownership of all accreditation issued to you under these Terms, and your accreditation may be recalled by The R&A at any time.

SECTION 2: GENERAL TERMS AND CONDITIONS

C. Our Liability to You

1. If we are in breach of these Terms, we will not be responsible for any losses that you suffer as a result, unless the losses are a foreseeable consequence of the breach. Loss or damage is foreseeable if either it is obvious that it will happen or where it could be contemplated by you and us at the time you completed your application for accreditation.

2. The R&A will not be responsible for paying any compensation to you for any loss or damage to property incurred at the AIGWO, unless the loss or damage was suffered as a result of our negligence or other breach of duty.

3. Nothing in these Terms shall limit any rights you may have which are not capable of being lawfully excluded or limited, nor shall these Terms exclude or restrict our liability to you for any death or personal injury resulting from our negligence or breach of duty. 

D. Your Safety

1. While The R&A is committed to ensuring that proper safety measures are in place to try to prevent injury to accredited individuals, you acknowledge the risk of injury whilst attending the AIGWO, despite such precautions being taken, including the risk of being struck by a golf ball, and you agree that you are assuming all risk and danger arising from your attendance at the AIGWO. The R&A will not be responsible for paying any compensation to you for any injury, loss or damage suffered by you at the AIGWO unless this injury, loss or damage was suffered as a result of our negligence or other breach of duty.

2. You should be alert at all times to the golf being played in your vicinity including the direction of play, any instructions from marshals (e.g. flags advising of the direction in which a player's shot has been struck) and any warnings issued on the course (e.g. a warning shout of "Fore") to try to prevent injury to you.

3. The R&A reserves the right to impose health and safety related protocols which accredited individuals must comply with while attending the AIGWO that we consider appropriate or that we might be required to implement. Any accredited individuals who refuse or fail to comply with such conditions may have their accreditation cancelled, be refused entry or removed from the AIGWO.

4. You must at all times follow the instructions of The R&A and the AIGWO officials, marshals and/or security personnel. 

E. Use of Accreditation

1. An accreditation pass shall become void and you shall have no right to attend the AIGWO where in the reasonable opinion of The R&A you have failed to comply with AIGWO staffing policies and procedures, including (without limitation) the safety protocols applicable at the AIGWO, as issued and updated by The R&A and/or its safety advisers from time to time.

2. Unless The R&A has agreed otherwise in writing, any transfer or purported transfer of any accreditation by you in any manner set out in Section H.1 shall constitute a breach by you of these Terms.

3. Please do not post pictures of your accreditation on social networking sites. People may use the details to gain unauthorised entry to the AIGWO.

4. Where The R&A, or its security contractors, have reasonable grounds to suspect that an accreditation pass has been copied, resold by an unauthorised person or company, used in breach of Section A.3, or altered in any way to the detriment of The R&A, The R&A or its security contractors may seize and retain that pass and may refuse entry to the AIGWO where this is deemed appropriate.

5. If we reasonably believe that you have been involved in fraudulent activity or criminal behaviour relating to your accreditation, or that you are attending the AIGWO without valid accreditation, we reserve the right to remove you from the AIGWO and we may pass your details to the police or other relevant authority, who may take further action against you.

6. By attending the AIGWO, you agree to being searched by our security contractors or police officers for health and safety reasons, including to prevent prohibited items being brought in to the venue. We reserve the right to refuse entry to or remove you from the AIGWO if you refuse to be searched. Any item which in the reasonable opinion of The R&A or its security contractors could harm or cause alarm to attendees of the AIGWO will not be allowed at the AIGWO. 

F. Attendance at the AIG Women’s Open

1. Rules governing the use of mobile phones, cameras, video, sound or image recorders, personal digital assistants and other electrical communication devices shall be posted at the entry gates.

2. It will be considered by us to be a breach of these Terms if you have at the AIGWO any objects or clothing bearing commercial identification which The R&A have reason to believe is intended for "ambush marketing" or other unauthorised promotional purposes. We reserve the right to take appropriate action against anyone that we consider to be involved in "ambush marketing".

3. Where you, through your negligence or intentional or reckless act, cause damage or loss to The R&A or to any property at the AIGWO (including, without limitation, the course or any equipment or facilities), you will be responsible for compensating the person who has suffered the loss or damage.

4. You may be removed from, or refused access to, the AIGWO if, in the reasonable opinion of The R&A, your behaviour is, or could be considered to be dangerous, offensive, a nuisance or annoying to other accredited individuals, players, AIGWO officials, marshals and/or security personnel. For example, if you appear to be under the influence of alcohol and/or drugs and/or are acting aggressively, or if you fail to obey any conditions of use, posted signs or instructions of The R&A and AIGWO officials, marshals and/or security personnel or if, as a volunteer, you fail to comply with any of the requirements set out in Section G below. 

G. Volunteers

If you have been allocated a role as a volunteer at the AIGWO you must at all times: (i) perform your role in accordance with the role description provided by The R&A; (ii) carry out your duties with all due care, skill and to the best of your ability; (iii) conduct yourself in a manner that is respectful of the AIGWO so as not to bring the AIGWO or The R&A into disrepute; (iv) attend all briefing, training and support sessions relevant to your role; and (v) comply with The R&A’s policies notified to you from time to time.

H. Additional Terms

1. You may not transfer any of your rights under these Terms.

2. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

3. The personal data which you supply to us during the accreditation process may be used by us, our group companies and our service providers for the purpose of administering your accreditation. For more information about how The R&A uses your personal data, and your rights under data protection law, please refer to our Participant Privacy Policy, available at www.randa.org. If you have any questions about how we use your personal data, please contact us at privacy@randa.org.

4. In agreeing to these Terms and attending the AIGWO, you consent to being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience and/or, for security purposes, by any CCTV cameras and recordings at the AIGWO. You also agree that we can utilise your image or likeness or the image or likeness of a member of your party in, or incidental to, any photograph or live or recorded television or in any other type of transmission or reproduction, in whole or in part, and that you shall not be entitled to any compensation or credit. This may include use of footage and images for marketing purposes and includes footage and images broadcast or published by The R&A and by third party rights holders.

5. The contract between us shall be governed by the laws of Scotland and any disputes relating to that contract shall be decided in the Scottish Courts. If you are resident in the European Union, then as a consumer you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

6. All enquiries should be addressed to: The R&A Ticket Office, The R&A, St Andrews, Fife, KY16 9JD, Scotland, UK; Tel: +44(0)1334 460010; Email: accreditation@randa.org.

AIG Women’s Open 2025 Ticket Terms and Conditions

IMPORTANT SUMMARY INFORMATION

It is important that you read and understand these Ticket Terms and Conditions, which relate to your tickets for the AIG Women’s Open 2025 at Royal Porthcawl (the "AIGWO"). By attending the AIGWO you will be deemed to have accepted these Ticket Terms and Conditions.

In particular, we want to draw your attention to the following:

Availability

All ticket types, including ‘Kids Go Free’ Junior Tickets, are subject to availability, and cannot be issued once a day has sold out (see Section A for further details on buying your tickets).

Refunds

You may be entitled to a refund or partial refund if: (i) the AIGWO is cancelled or postponed prior to its commencement; (ii) play is cancelled or suspended during your visit to the AIGWO; (iii) the AIGWO is staged behind closed doors; (iv) the AIGWO is staged with reduced spectator numbers; (v) or you change your mind within 48 hours of your purchase (provided this is before 29 July 2025). Tickets are non-refundable in all other circumstances (see Section B for further details on refunds). 

No Resale of Tickets

It is important to us that as many tickets as possible for the AIGWO are sold at a price that is affordable to a greater number of consumers and we are concerned about the inflated prices that tickets can be sold for on the secondary ticket market. The resale of tickets is therefore prohibited except in limited circumstances. This means that if you sell your ticket to someone else for commercial gain or at a higher price than face value, or advertise it for sale, other than as permitted under these Ticket Terms and Conditions or otherwise with our permission, we may cancel or void that ticket and other tickets purchased by you (see Section F for further details on using your tickets). This includes tickets being bundled with other goods or services (e.g. accommodation, travel, hospitality, golf tee times) and selling on without the permission of The R&A. 

Health and Safety

We reserve the right to impose health and safety related protocols which spectators must comply with while attending the AIGWO that we consider appropriate or that we might be required to implement. 

DETAILED TERMS AND CONDITIONS

These Ticket Terms and Conditions set out the terms and conditions that apply between (i) you as a purchaser of tickets for the AIGWO and, where you are not the purchaser of tickets for the AIGWO, to you as a holder of a ticket for the AIGWO (referred to as "you" or "your") and (ii) us, R&A Championships Limited, a company registered in Scotland under company number SC247047 and having its registered office at Beach House, Golf Place, St Andrews, Fife KY16 9JA ("The R&A", "we" or "us").

SECTION 1: TERMS AND CONDITIONS OF PURCHASE

A. Buying Tickets

1.     Subject always to availability, tickets can be purchased:

a)     On our website (www.aigwomensopen.com) (the "Website");

b)     By telephone (see paragraph I.6 below for contact details);

c)     From our official authorised ticketing providers; or

d)     Through any other sale or transfer mechanism authorised in writing by The R&A.

2.     We offer three categories of ticket based on age. These categories and the eligibility requirements for these tickets are as follows:

Ticket Category	Eligibility
Adult	25 years of age or over on 29 July 2025
Youth (16-24 years)	The ticket holder must be aged between 16 and 24 years of age on 29 July 2025
"Kids Go Free"	The ticket holder must be under 16 years of age on 29 July 2025

"Kids Go Free" Junior Tickets

3.     Children under 16 years of age on 29 July 2025 cannot attend the AIGWO unless accompanied by a responsible adult over the age of 18 who holds a valid course admission ticket (Adult or Youth (16-24 years)). All children under 16 years of age on the above date must hold a "Kids Go Free" Junior Ticket to attend the AIGWO. Junior Tickets are subject to availability, and no more will be issued when tickets for that day are sold out.

 

4.     Requests for pre-booked "Kids Go Free" Junior Tickets must be made in advance by contacting The R&A Ticket Office on +44(0)1334 460010 or tickets@aigwomensopen.com. Requests for "Kids Go Free" Junior Tickets can also be made online, but please be aware that this will be subject to a maximum of 2 per accompanying adult. All requests for "Kids Go Free" Junior Tickets must be submitted by a responsible adult who holds a valid course admission ticket (Adult or Youth (16-24 years)) or is purchasing such a ticket at the same time as requesting the "Kids Go Free" Junior Ticket. That adult must accompany the Junior while in attendance at the AIGWO.

Mobile Tickets

5.     All tickets will be issued digitally through the AIGWO Ticket App (the "App").

 

6.     All ticket holders are encouraged to have their own mobile ticket on their own device for security purposes and to speed up entry on arrival. Where you purchase and/or are allocated any ticket(s) which are for use by other people, you will be able to transfer the ticket to each person who will be attending the AIGWO using the App following your receipt of the ticket(s). Depending on your ticket type, your ability to transfer tickets may be restricted or limited to a maximum number of transfers.

 

7.     If you do not have a mobile device that is compatible with the App or if you have any questions in relation to mobile tickets, please visit our website for more information or contact the AIG Women’s Open Ticket Office on +44 (0)1334 460010 or tickets@aigwomensopen.com. 

General

8.     Where you are the purchaser of tickets, your purchase of tickets will be completed when we deliver the tickets to you.

 

9.     In most cases this will be via the App (to your mobile phone). In limited circumstances this may be in person (for example, by handing out tickets at the entry gate to ticket holders who do not own a mobile device that is compatible with the App).

 

10.  The R&A reserves the right to choose to accept or reject your order whether for all or any number of the tickets requested. In the case of an order being rejected in whole or in our part, you will be notified as soon as reasonably practicable. Such notification may not be received until we have had an opportunity to complete all pre-despatch ticket checks. Our failure to notify you of the rejection of your order in whole or in part does not mean that your order has been accepted.

 

11.  The R&A will accept no responsibility for, or offer any refunds for, loss arising as a result of any incorrect information provided by you at the time of purchase, unless this is due to our error.

 

12.  If tickets ordered by you become unavailable for any reason then you will be informed of this by The R&A. The R&A reserves the right to complete the transaction by issuing part of the total order, or to cancel it completely. In either event, you will be refunded for any ticket(s) ordered but not received and this will be the only liability that we have to you.

B. Refunds

Cancellation of your order

1.     If, after you have placed your order, you wish to withdraw or cancel your order then you may do so by informing us no later than 48 hours after your purchase. The right to cancel tickets set out in this paragraph B.1 must be exercised no later than 29 July 2025. You will not be entitled to cancel your order or be entitled to a refund after that date. If you withdraw or cancel your order within these timeframes, we shall reimburse the payment made by you within 30 days of receiving: (i) your notification that you wish to cancel your order, and (ii) where ticket(s) have been despatched to you, the unused ticket(s). Return of the ticket(s) to us is at your own cost and you will be responsible for the returned ticket(s) during transit.

Suspended Play or Cancellation during the AIGWO

2.     If the AIGWO is cancelled after its commencement or play on the day(s) to which your ticket relates is suspended, you shall be entitled to a refund of the cost of the ticket(s) based on the following criteria:

Total Hours Course Available for Play	Refund Due
Zero	= 100% refund in respect of that day's ticket cost
Less than 2 hours	= 50% refund in respect of that day's ticket cost

3.     If the course is open and available for play for 2 hours or more on a day, no refund shall be due in respect of that day. In calculating the number of hours the course is open and available for play on a particular day, each day will be considered to have commenced when play begins that day, and will end when play finishes for the day.

 

4.     Refunds due to cancellation or suspension of play do not apply to multi-day or weekend tickets or car parking.

 

5.     For the purpose of calculating refunds under paragraph B.2 above, the number of hours the course is open and available for play will be timed by The R&A Rules Department and its decision shall be final. Information on this decision will be published on our Website. 

6.     The right to a refund set out in paragraph B.2 must be exercised no later than 4 months after the last day of the AIGWO. You will not be entitled to a refund after that date.

Postponement prior to the AIGWO

7.     In the event the AIGWO is postponed prior to its commencement and such postponement results in the AIGWO being held at Royal Porthcawl at a later date than scheduled, The R&A will honour tickets for the rescheduled dates of the AIGWO. If you do not wish to attend the AIGWO on such rescheduled dates you must notify The R&A in writing of that fact as soon as possible. Upon receipt of such notification, The R&A may elect at its sole discretion to refund you for the cost of your ticket(s). Refunds will be available in accordance with the refund process communicated by The R&A following the date of postponement.

Cancellation prior to the AIGWO and Staging Behind Closed Doors

8.     In the event the AIGWO is cancelled prior to its commencement and such cancellation results in the AIGWO being held at a venue other than Royal Porthcawl, or in the event that the AIGWO is staged at Royal Porthcawl behind closed doors with no public attendance, you will be entitled to a full refund for the cost of your ticket(s). Refunds will be available in accordance with the refund process communicated by The R&A following the date of cancellation or our decision to stage the AIGWO behind closed doors, as appropriate.

Reduced Spectator Numbers

9.  In the event that, due to health and safety reasons, we can only admit a limited number of spectators to the AIGWO, The R&A may cancel your ticket(s). If we cancel your ticket(s) in such circumstances, you will be entitled to a full refund for the cost of your ticket(s) in accordance with the refund process communicated by The R&A following the date of our decision. The R&A has absolute and sole discretion as to which tickets to cancel in a reduced capacity scenario.

General

10.   You have no rights in the event of cancellation or postponement of the AIGWO, or suspension of play, or in the event that the AIGWO is staged behind closed doors or with reduced spectator numbers other than a refund for the ticket(s) in whole or in part calculated in accordance with paragraph B.2 or payable pursuant to paragraphs B.7, B.8, B.9 or B.10. If you purchase a Daily ticket for play on a Sunday, this does not guarantee that Sunday's play will be the final round of the AIGWO.

 

11.  Refund requests must be received by the deadline date specified by The R&A in communications issued to ticket holders during the refund process. Please note that any tickets bought through authorised agents must be returned to the agent, rather than to The R&A.

 

12.  The R&A shall retain ownership of all tickets issued to you under these Ticket Terms and Conditions, and your tickets may be recalled by The R&A at any time. Where such a recall takes place, The R&A will issue a full refund to you or provide replacement tickets.

C. Payment

1.     Prices quoted are in Pounds Sterling and are inclusive of applicable VAT (VAT Registration Number: 827 8424 04).

 

2.     Payment in full must be made prior to despatch of the ticket(s) in accordance with paragraph C.3 below.

 

3.     We will process an order where payment is made using Mastercard® or Visa®. If your payment is rejected, then we will notify you and your order will not be fulfilled and we have the discretion not to fulfil or process any other order received from you.

 

4.     The R&A shall not be responsible for any exchange rates, fees or charges levied by your bank or payment card provider.

SECTION 2: GENERAL TERMS AND CONDITIONS

D. Our Liability to You

1.     If we are in breach of these Ticket Terms and Conditions, we will not be responsible for any losses that you suffer as a result, unless the losses are a foreseeable consequence of the breach. Loss or damage is foreseeable if either it is obvious that it will happen or where it could be contemplated by you and us at the time you purchased your tickets.

 

2.     The R&A will not be responsible for paying any compensation to you for any loss or damage to property incurred at the AIGWO, unless the loss or damage was suffered as a result of our negligence or other breach of duty.

 

3.     Nothing in these Ticket Terms and Conditions shall limit any rights you may have which are not capable of being lawfully excluded or limited, nor shall these Ticket Terms and Conditions exclude or restrict our liability to you for any death or personal injury resulting from our negligence or breach of duty.

E. Your Safety

1.     While The R&A is committed to ensuring that proper safety measures are in place to try to prevent injury to spectators, you acknowledge the risk of injury whilst attending the AIGWO, despite such precautions being taken, including the risk of being struck by a golf ball, and you agree that you are assuming all risk and danger arising from your attendance at the AIGWO. The R&A will not be responsible for paying any compensation to you for any injury, illness, loss or damage suffered by you at the AIGWO unless this injury, illness, loss or damage was suffered as a result of our negligence or other breach of duty.

 

2.     You should be alert at all times to the golf being played in your vicinity including the direction of play, any instructions from marshals (e.g. flags advising of the direction in which a player's shot has been struck) and any warnings issued on the course (e.g. a warning shout of "Fore") to try to prevent injury to you.

 

3.     You acknowledge that you are subject to and you agree to comply with the health and safety protocols applicable at the AIGWO, as issued and updated by The R&A and/or its safety advisers prior to and during the AIGWO by email, via the App and/or displayed on our Website.

 

4.     You must at all times follow the instructions of the AIGWO officials, marshals and/or security personnel.

F. Use of Tickets

1.     The R&A reserves the right to void your ticket(s) if, in the reasonable opinion of The R&A, any ticket purchased by you:

a)     is to be or has been sold, donated, transferred or in any way disposed of to any person/entity for the purpose of commercial gain or is to be or has been sold at a higher price than its face value, other than as permitted under paragraph A.6 above;

 

b)     has been purchased for resale along with any other goods or services, e.g. hospitality, travel, accommodation, golf tee times, from a person/entity who is not an authorised ticketing provider;

 

c)     is advertised for sale or transfer; or

 

d)     is to be or has been used in an unauthorised manner as a prize or in any other manner in a lottery or competition or for any other promotional, advertising or commercial purpose not specifically authorised by The R&A in writing.

 

2.     Unless The R&A has agreed otherwise in writing, any transfer or purported transfer of any ticket by you in any manner set out in paragraph F.1 above shall constitute a breach by you of these Ticket Terms and Conditions You shall have no right to attend the AIGWO nor be entitled to a refund or any compensation in respect of any ticket(s) voided by The R&A in accordance with paragraph F.1.

 

3.     Please do not post pictures of your ticket on social networking sites. People may use the details and offer them for sale online to defraud/attempt to defraud third parties into buying them. This may result in ticket holders encountering difficulties when attending the AIGWO.

 

4.     Where The R&A, or its security contractors, have reasonable grounds to suspect that a ticket has been copied, resold by an unauthorised person or company, or has been altered in any way without the consent of The R&A, its security contractors may seize and retain that ticket and may refuse entry to the AIGWO where this is deemed appropriate.

 

5.     If we reasonably believe that you have been involved in fraudulent activity relating to your ticket(s), or that you are attending the AIGWO without a valid ticket or other accreditation, we reserve the right to remove you from the AIGWO and we we may pass your details to the police or other relevant authority, who may take further action against you.

6.     By attending the AIGWO, you agree to being searched by our security contractors or police officers for health and safety reasons, including to prevent prohibited items being brought in to the venue. We reserve the right to refuse entry to or remove you from the AIGWO if you refuse to be searched. A list of prohibited items will be posted on our Website and at the entry gates. In addition, any item which in the reasonable opinion of The R&A or its security contractors could potentially harm, or cause alarm to, attendees at the AIGWO will not be allowed at the AIGWO.

G. Attendance at the AIG Women’s Open

1.     Mobile phones and personal cameras are permitted at the AIGWO, subject to the following conditions:

a)     no audio recording, video recording or flash photography is permitted at any time;

 

b)     still photography is permitted, provided that it does not disrupt play and images are not sold, used or published commercially in any way whatsoever unless expressly authorised by The R&A. Cameras, including mobile phones, may be confiscated if such usage is suspected; 

 

c)     all mobile phones must be on "SILENT" mode at all times without the "VIBRATE" option activated; and

 

d)     data use (e.g. texting, email and website access) is permitted, however, the device volume must be muted at all times. Mobile phones, cameras, other electronic devices, communication devices, audio-visual equipment or radios must not be used to capture, supply or transmit data or other information for any commercial purpose (including, for example, betting or gambling) or assisting for these purposes.

 

2.     Rules governing the use of mobile phones, cameras, video, sound or image recorders, personal digital assistants and other electrical communication devices shall be posted at the entry gates. Your co-operation is greatly appreciated.

 

3.     Use of global positioning systems, including without limitation transponder and/or receiver equipment, or similar positioning, tracking or measurement devices shall not be permitted at the AIGWO.

 

4.     When asking for autographs, you must always respect the players, other spectators, the AIGWO officials, marshals and/or security personnel. Unless the player has given you permission, you must not solicit autographs from players outside of the designated autograph zones. Autographs obtained at the AIGWO must not be used for any commercial purpose.

 

5.     Rules governing pets will be posted on our Website.

 

6.     It will be considered by us to be a breach of these Ticket Terms and Conditions if you have at the AIGWO any objects or clothing bearing commercial identification which The R&A have reason to believe is intended for "ambush marketing" or other unauthorised promotional purposes. We reserve the right to take appropriate action against anyone that we consider to be involved in "ambush marketing".

 

7.     Where you, through your negligence or intentional or reckless act, cause damage or loss to The R&A or to any property at the AIGWO (including, without limitation, the course or any equipment or facilities), you will be responsible for compensating the person who has suffered the loss or damage.

 

8.     You may be removed from, or refused access to, the AIGWO if, in the reasonable opinion of The R&A: (i) your attendance at the AIGWO presents a safety and/or security risk; or (ii) your behaviour is, or could be considered to be dangerous, offensive, a nuisance or annoying to other spectators, players, the AIGWO officials, marshals and/or security personnel. For example, if you appear to be under the influence of alcohol and/or drugs and/or are acting aggressively, or if you fail to obey any conditions of use, posted signs or instructions of the AIGWO officials, marshals and/or security personnel. If you are refused admission to the AIGWO under these circumstances you will be entitled to a full refund for your ticket. If you are removed from the AIGWO under these circumstances after gaining entry you will not be entitled to a refund.

 

9.     Ticket Transfers: You must not transfer your Weekend or Daily ticket to any other person during the course of a day’s play (or between days if you hold a Weekend ticket). If you hold a Weekly ticket, this may be transferred to another person but only between days, not during the course of a day's play. Nothing in this paragraph G.9 affects the requirement for tickets to be transferred in accordance with paragraph A.6 above. Tickets must be retained at all times and provided for inspection by security personnel as required.

H. Junior and Youth Tickets

1.     We reserve the right to request age verification for Junior and Youth ticket holders and to refuse entry if verification of their age is not provided on request. This also applies to requests for these ticket types at the public Ticket Office at the AIGWO.

 

2.     Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are the Junior's parent or guardian, you consent to these Ticket Terms and Conditions applying to your child. Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are not their parent or guardian, you must obtain the consent of the child's parent or guardian for these Ticket Terms and Conditions to apply to such child. In each circumstance you are responsible for the supervision of that child during the AIGWO and for ensuring that they comply with these Ticket Terms and Conditions.

I. General Ticketing Conditions

1.     You may not transfer any of your rights under these Ticket Terms and Conditions.

 

2.     If any provision of these Ticket Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Ticket Terms and Conditions, which shall remain in full force and effect.

 

3.     Any personal data provided by you will be used by us in accordance with our Privacy Policy (as amended from time to time), which is available on our Website. If you have any questions or concerns about information we hold about you, please contact us by email at privacy@randa.org or in writing at Data Privacy Manager, The R&A, Beach House, Golf Place, St Andrews, Fife KY16 9JA. For details of your rights regarding your personal data, please see our Privacy Policy. References to "us", "we" and "our" in this paragraph and paragraph I.4 below are to all of the organisations named in our Privacy Policy.

 

4.     In agreeing to these Ticket Terms and Conditions and attending the AIGWO, you consent to being filmed, photographed and recorded for television, radio, webcast and other public broadcast in any medium and/or for any video or DVD as part of the audience and/or, for security purposes, by any CCTV cameras and recordings at the AIGWO. You also agree that we can utilise your image or likeness or the image or likeness of a member of your party in, or incidental to, any photograph or live or recorded television or in any other type of transmission or reproduction, in whole or in part, and that you shall not be entitled to any compensation or credit. This may include use of footage and images for marketing purposes and includes footage and images broadcast or published by The R&A and by third party rights holders. Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are their parent or guardian, you consent to their images being taken and used in accordance with the provisions of this paragraph. Where you are the responsible adult accompanying a Junior for the purposes of that child obtaining a "Kids Go Free" Junior ticket and you are not their parent or guardian, you must obtain the consent of the child's parent or guardian for the images of such child to be taken and used in accordance with the provisions of this paragraph.

 

5.     The contract between us shall be governed by the laws of Scotland and any disputes relating to that contract shall be decided in the Scottish Courts. If you are resident in the European Union, then as a consumer you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Ticket Terms and Conditions, including this paragraph I.5, affects your rights as a consumer to rely on such mandatory provisions of local law.

 

6.     All enquiries should be addressed to The AIG Women’s Open Ticket Office, The R&A, St Andrews, Fife, KY16 9JD, Scotland, UK; Tel: +44(0)1334 460010; or Email: tickets@aigwomensopen.com.